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Weekly Wage
Exp Duration
Most of your apprenticeship is spent working. Youโll learn on the job by getting hands-on experience.
What youโll do at work
- Reviews, monitors, and analyses online activity, providing recommendations and insights to others.
โข Applies structured techniques to problem-solving and resolves issues across various digital platforms.
โข Builds and implements digital campaigns across multiple digital media platforms.
โข Uses digital tools effectively to optimize marketing efforts.
โข Measures and evaluates the success of digital marketing activities and provides reports on performance metrics.
โข Works collaboratively across the business to ensure consistency and alignment with overall marketing strategy and plan
โข Supports the promotion of learning and development programs through targeted marketing campaigns.
โข Assists in creating marketing content that aligns with educational and training objectives.
โข Engages with industry trends and best practices to enhance the reach and effectiveness of learning and development initiatives
โข Undertakes other tasks as outlined by the Digital Learning Team lead.
Most of your apprenticeship is spent working. Youโll learn on the job by getting hands-on experience.
What youโll do at work
- Reviews, monitors, and analyses online activity, providing recommendations and insights to others.
โข Applies structured techniques to problem-solving and resolves issues across various digital platforms.
โข Builds and implements digital campaigns across multiple digital media platforms.
โข Uses digital tools effectively to optimize marketing efforts.
โข Measures and evaluates the success of digital marketing activities and provides reports on performance metrics.
โข Works collaboratively across the business to ensure consistency and alignment with overall marketing strategy and plan
โข Supports the promotion of learning and development programs through targeted marketing campaigns.
โข Assists in creating marketing content that aligns with educational and training objectives.
โข Engages with industry trends and best practices to enhance the reach and effectiveness of learning and development initiatives
โข Undertakes other tasks as outlined by the Digital Learning Team lead.
Weekly Wage
Working Week
Apprentice Level
GCSEs (or equivalent)
Weekly Wage
Exp Duration
As an apprentice, youโll work at a company and get hands-on experience. Youโll gain new skills and work alongside experienced staff.
What youโll do at work
- As a working learner your focus will be to complete your apprenticeship studies by learning and developing your skills, knowledge and behaviours whilst obtaining hands on experience of working with technology, processes and teams.
- Learn to provide first-line desktop/laptop/smartphone support for the departmentโs staff and students.
- Learn to identify and provide support for common hardware issues (failed drives, power source issues, fan cleaning) and software problems
- Learn to Install and configure new devices for university staff use, network connections, network file drive and printer access.
- Learn to develop, implement and maintain internal ICT systems.
- Learn and develop to manage a case load of service incidents and standard change requests, always ensuring that requests are handled correctly and to a high standard.
- Lean the departmental Audio-Visual systems and provide support for staff, students โ for e.g. โ supporting University Lecturers on how to carry out recording.
- You will be working across multiple Departments within the University on a rotational basis.
- Present a pleasant, helpful and professional demeanour when dealing with customers, teams and senior management.
- Contribute to the creation and maintenance of system documentation and operating procedures.
- Contribute to the creation and maintenance of web guidance for users.
- Contribute to the activities of the Department through projects or such other tasks as are appropriate in relation to the skills and abilities of the post holder.
- Contribute towards the Digital Skills Team: designing, delivering, and supporting face-to-face workshops on IT projects.
- Contribute to supporting delivery and promoting the University’s digital skills programme and digital capability service offer through guidance, systems, and processes
As an apprentice, youโll work at a company and get hands-on experience. Youโll gain new skills and work alongside experienced staff.
What youโll do at work
- As a working learner your focus will be to complete your apprenticeship studies by learning and developing your skills, knowledge and behaviours whilst obtaining hands on experience of working with technology, processes and teams.
- Learn to provide first-line desktop/laptop/smartphone support for the departmentโs staff and students.
- Learn to identify and provide support for common hardware issues (failed drives, power source issues, fan cleaning) and software problems
- Learn to Install and configure new devices for university staff use, network connections, network file drive and printer access.
- Learn to develop, implement and maintain internal ICT systems.
- Learn and develop to manage a case load of service incidents and standard change requests, always ensuring that requests are handled correctly and to a high standard.
- Lean the departmental Audio-Visual systems and provide support for staff, students โ for e.g. โ supporting University Lecturers on how to carry out recording.
- You will be working across multiple Departments within the University on a rotational basis.
- Present a pleasant, helpful and professional demeanour when dealing with customers, teams and senior management.
- Contribute to the creation and maintenance of system documentation and operating procedures.
- Contribute to the creation and maintenance of web guidance for users.
- Contribute to the activities of the Department through projects or such other tasks as are appropriate in relation to the skills and abilities of the post holder.
- Contribute towards the Digital Skills Team: designing, delivering, and supporting face-to-face workshops on IT projects.
- Contribute to supporting delivery and promoting the University’s digital skills programme and digital capability service offer through guidance, systems, and processes
Weekly Wage
Working Week
Apprentice Level
GCSEs (or equivalent)
Apprenticeships and other Services
An apprenticeship qualification is work related learning that will ensure you have knowledge and understanding of the role you are doing and will be the kickstart for your future career.
Success Stories

Oliver

Jordan
ย As an ex-apprentice at Basingstoke ITEC, his career has gone from strength to strength. He is now an IT Director at Richter.

Sally
ย Since completing her Digital Marketing apprenticeship at a local charity, Sally has progressed on to a key marketing role with Mamma Mia

Tom
ย Tom completed his Digital Marketing apprenticeship at a small mobile phone company. He has since progressed to a Marketing role within Harrods.

Alysha
ย Alysha completed her Business Analyst apprenticeship at a data company in London. She now has a great role working for Google.

WE ARE IMMENSELY PROUD TO HAVE WON THE ACC 2022 AWARD FOR SALES AND MARKETING APPRENTICESHIP PROVIDER OF THE YEAR.

to Philip at Khipu for
completing his #IT
#apprenticeship !
Keep up the great work

๐How to Succeed in the Multi-Channel Marketing Apprenticeship: A Complete Guide
I’m Alex, the technical trainer for the Multi-Channel Marketing Apprenticeship. I’ll be guiding you through the entire journey โ from developing essential marketing skills and
๐ Best Ways to Secure an Apprenticeship for Yourself! ๐๐ผ
If you’re looking to kickstart your career with an apprenticeship, you’re making a fantastic choice! ๐ฏ Apprenticeships offer a combination of practical work experience and
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